Privacy Policy

Privacy Policy for Pivot Back

Effective date: Feb 1, 2024

At Pivot Back, we understand the importance of privacy and are committed to ensuring the security and confidentiality of your personal information. This Privacy Policy outlines the type of information we collect, how we use and protect it, and your rights regarding your personal data.

Information Collection

Personal Information: We may collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase or create an account on our website.
Non-Personal Information: We may also gather non-personal information such as demographic data, IP address, browser type, and referring/exit pages using cookies and similar technologies. This helps us improve our website, personalize your experience, and tailor our marketing efforts.

Use of Information

Order Fulfillment: We use your personal information to process and deliver your orders, communicate with you about your purchases, and provide customer support.
Marketing: With your consent, we may send you promotional emails and other communications about our products, offers, and promotions. You can opt-out of receiving such communications at any time by clicking the "unsubscribe" link provided in the email.
Data Analysis: We may analyze your personal and non-personal information for market research, trend analysis, and to monitor and improve the functionality of our website and services.
Legal Compliance: We may disclose your personal information as required by law or to respond to legal processes, enforce our Terms of Service, protect our rights, or investigate fraud or security concerns.

Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. We use a secure server and encryption technology to transmit and receive sensitive information.

Third-Party Service Providers

We may share your personal information with trusted third-party service providers to fulfill your orders, process payments, and deliver marketing communications. However, we ensure that these third parties maintain the confidentiality and security of your personal data. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and improve our website's performance. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:
Access: Request access to the personal information we hold about you.
Rectification: Amend or update your personal information if it is inaccurate or incomplete.
Erasure: Request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
Objection and Restriction: Object to or restrict the processing of your personal information in certain circumstances.
Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unknowingly collected information about your child, please contact us to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by prominently posting a notice on our website or sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at info@pivotback.store or through our website's "Contact Us" page.